Fast, friendly help whenever Tally gets in your way
Choose the channel that suits the problem — a quick call, a secure remote session, or an engineer at your office.
Telephonic Tally Support
Call our Tally experts for instant help with errors, entries, GST queries and how-to questions.
Instant during working hoursLearn moreRemote Tally Support
We securely connect to your computer and fix Tally issues in minutes — no waiting for an engineer visit.
Typically within 30 minutesLearn moreOnsite Tally Support
An engineer visits your office for installations, multi-user setup, server work and hands-on training.
Scheduled visitLearn moreThe fastest way to reach us
Share your issue on WhatsApp with a screenshot — it is usually the quickest way for us to understand and fix it.
Which Tally versions do you support?
We support TallyPrime (all releases), Tally.ERP 9 and customized Tally setups. We can also help you move from Tally.ERP 9 to TallyPrime.
Is remote support safe?
Yes. We only connect with your permission through an encrypted remote-desktop session, you can watch everything we do, and you can end the session at any time.
Can you recover data after a Tally data error?
In most cases, yes. We repair and re-write affected data, and restore from backups when needed. We also help you set up a backup routine so it does not happen again.
What details should I keep ready when I call?
Your company name, Tally serial number (if handy), the TallyPrime version, and a short description or screenshot of the issue. That helps us resolve it faster.